eSIM is a digital SIM chip embedded into a device’s hardware that allows you to activate service without having to insert/remove a physical SIM card. The main benefits of eSIM include increased security and ease of setup.
Designed and launched Google's eSIM activation experience in Android Setup Wizard, and received a nice hat tip from Sundar at Google I/O.
"The experience is pure magical... we should build more things that way."
- Sundar at Google I/O 2017
Designing for eSIM is already challenging given the highly technical nature of the problem space, but interviews with core team members indicated some additional hurdles.
Streamline communication
Increase accountability
Deliver a reusable system