Intro to UX Course

Role
Guest Instructor
AREA
Howard University
YEAR
2023
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Overview

Instruction, activities, and assessments that simulate real-world scenarios to help students prep for success in the workplace.

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Courses taught include:

Challenge
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Slides
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Topic
Intro to user research
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In this class, students learned:

  1. What user research is
  2. Why it matters
  3. Types of research methods
  4. How to select a method based on project stage and goals
  5. How to create a research plan
  6. How to ask unbiased questions
  7. How to synthesize insights and present key findings to stakeholders
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Topic
Empathizing with the person
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In this class, students learned:

  1. The difference between empathy and sympathy
  2. Why demonstrating empathy matters in research
  3. How to demonstrate empathy
  4. How to identify customer pain points
  5. How empathy can help you create compelling, actionable insights to address the pain points
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Topic
Intro to UX Course
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In this class, students learned:

  1. What purpose wireframes serve in the design process
  2. What fidelity to aim for with wireframes
  3. Bonus uses for wireframes — i.e. skeleton screens
  4. How to create wireframes on paper and in Figma
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